Privacy Policy

Privacy The management and protection of the visitors ‘/ users’ personal data of Shop.benjaminorphans.com is subject to the terms of this section and to the relevant provisions of the European General Data Protection Regulation 679/2016 also known as the (General Data Protection Regulation-GDPR )

These terms are formulated taking into account both the rapid development of technology and in particular the Internet and the existing legal framework on these issues. In this context, any relevant regulation will be the subject of this section. In any case, Shop.benjaminorphans.com reserves the right to change the terms of protection of personal data by informing visitors / users within the existing and / or eventual legal framework. If a visitor / user does not agree to the terms of protection provided in this section, he / she ought not to use Shop.benjaminorphans.com

Controller  for processing personal data

BENJAMIN Child Support Society, based in Katerini, 22 Pavlou Mela Street, PO Box 60133 with +3023510-22005 and +306945154447 (President’s phone number) and email: benjaminorphans@gmail.com according to the provisions of that Regulation on the protection of personal data, is the controller of personal data.

BENJAMIN Data Protection Officer Email: dpo@benjaminorphans.com

The personal data Collected by Shop.benjaminorphans.com with your consent is the following:

Personal Information: Every visitor can browse Shop.benjaminorphans.com without giving any personal information. We will only need your personal data (your e-mail, username and password) when you proceed with ordering services or products. In case of incomplete information (incorrect address, telephone number, etc.) we reserve the right to cancel the order without notice.

Information regarding the purchase of services and products: The necessary data for each transaction are your name, a fixed telephone, address (street, city, postal code) and type of document (proof, invoice). At the same time, we voluntarily ask for information such as a mobile phone number (if we need to contact you directly), fax number and profession. Document details: In case you want an invoice, we need the company name, VAT number and headquarters address.

Links: Shop.benjaminorphans.com includes links to other websites which are not controlled by itself but by third parties (natural or legal persons). Under no circumstances is Shop.benjaminorphans.com responsible for the Terms of Privacy that these sites  follow.

IP Addresses: The IP address through which the PC has access to the Internet and then to Shop.benjaminorphans.com is used exclusively for the collection of statistics and transaction security.

Cookies: Shop.benjaminorphans.com uses cookies to identify the visitor / user when selecting certain services and footers of the site ONLY if the user activates the corresponding option when importing the items on the above web pages.

General terms of protection of personal data

BENJAMIN shall process the Personal Data in a lawful manner as it collects and processes these solely for the following specified, explicit and legitimate purposes and only to the extent necessary for the fulfillment of these purposes: Shop.benjaminorphans.com preserves the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason, except for the relevant provisions of the law and to the competent authorities alone. Shop.benjaminorphans.com maintains personal data files that are sent by the visitor / user solely for communication, financial, and tax purposes. Shop.benjaminorphans.com and in particular the marketing department may process part or all of the items you have sent for statistical, financial and service information purposes. Shop.benjaminorphans.com preserves the personal nature of your information and may not transfer it to any third party (natural or legal person) for any reason, except for the relevant provisions of the law and to the competent authorities alone.

Shop.benjaminorphans.com maintains personal data files that are sent by the visitor / user solely for communication, financial, and tax purposes.

The visitor / user may contact Shop.benjaminorphans.com to cross-check the existence, correct, change, or delete the personal file. Visitors / users of the site who are minors may only access their services with the consent of their parents or guardians and are under no obligation to submit their personal information. If such information is submitted by minors, webmasters will delete the relevant information. Also, the administrators of this site may process part or all of the data you have sent for statistical purposes and to improve the information services provided.

Rights of the subjects of personal data In accordance with Articles 12-22 of the GDPR Regulation, the data subjects (their holders) are entitled to:

• Viewing information stored in BENYMIN (Information)

• Access of the data subject

• Correction

• Delete

• Limitation of processing

• Portability

• Opposition

• Do not carry out automated individual decision-making (profile training)

• submitting a request to Benjamin to access, correct or delete the data

• Revoke consent at any time.

• Submitting a complaint to a supervisory authority of the information stored in BENJAMIN SYstem / file.

By selecting (in the appropriate boxes) that you agree and consent to the processing of your Personal Data concerning you, you give your consent to the processing of the data for the above specified purposes from  BENJAMIN‘s  online store.   You may, at any time, withdraw the consent you have given to BENJAMIN for the processing of your Personal Data. However, you must understand that this withdrawal will not affect the legitimacy of the processing, based on your consent for the period before you withdraw it. If you wish to file a complaint / complaint about any of your rights or requests and if you wish to withdraw your consent, please contact the Data Protection Officer of BENJAMIN or by phone (+30-2351022005, +30 6945154447) either via e-mail to  dpo@benjaminorphans.com , always giving your full details and your reason for contacting the Association.

In addition, if you believe your data is being violated, you have the right to file a complaint with the appropriate Personal Data Protection Authority.

Benjamin explicitly states and guarantees the highest possible security of any data and its protection against accidental or unlawful destruction, accidental loss, alteration, leakage, unauthorized disclosure or access and any other form of unfair processing in order to ensure a high level of security commensurate with the risks involved in the processing and the nature of the data being processed in the present context. BENIAMIN recognizes, accepts and undertakes to act within the personal data protection framework, as is the case at any time. However, it is recognized that personal data may have to be disclosed following a court order or order from another public administration authority or under relevant specific legislation.

Time of retention of personal data All personal data of visitors to users of the site are stored in the BENEAMIN files until any deletion of your information from BENIAMIN or withdrawal of your consent from the Association.

Shipping Information

Our service allows our customers to order on line from home/office and have our products shipped to them within 3-4 business days if the product is available. We handle your on-line order with the same care and attention to quality as if you were purchasing from our physical store. For orders made before 8:00 p.m (Greek Time Zone) . shipments will be handled the next business day, if the products are available. For orders after 5:00 p.m (Greek Time Zone)., if the products are readily available, shipments will be completed by two business days after the order is placed. For products that are back ordered, we will let you know when they will be available. To checkout we will contact you to determine a delivery time as well as for confirmation of the final cost of the order.
The prices indicated on the site are in Euros and include all taxes (24% VAT) except for shipping costs. Shipping costs are charged to the client.  They will be displayed at the end of the order in addition to the price of selected products.

Before proceeding please read carefully the terms and conditions applicable to Shop.benjaminorphans.com on “Shipping and Returns” of the products of our store.
The e-shop Shop.benjaminorphans.com is required to issue sales receipts or a retail invoice.

Applicable law

The above terms and conditions of use of the site, as well as any modification, alteration or alteration thereof, are governed by and supplemented by Greek law, the law of the European Union and the relevant international treaties. Any provision of these terms becomes legally inapplicable, it shall automatically cease to be valid and shall be withdrawn from the present, without in any way undermining the validity of the other terms. This is the overall agreement between the site and the visitor / user of its pages and services and is binding only on them. No change to these terms will be taken into account and will not form part of this agreement unless it has been drafted in writing and has not been incorporated into it. Shop.benjaminorphans.com reserves the right to modify the prices applicable to the products of its website at any time but is committed to applying the prices that were stated at the time of your order.

By entering your order, you automatically accept all of the above terms. Otherwise, you should not place an order without first contacting our company.